The new policy covers the company's proprietary suite, including Managed Backup, RMM, and Managed Connect. Under the terms, pricing remains fixed for active accounts in good standing without requiring long-term contracts. The pay-as-you-go model persists, with a $25 monthly minimum, allowing firms to scale usage without fear of forced tier migrations or unexpected billing adjustments.

Anton Zorin, VP of Product and Partnerships, described the move as a direct response to the operational instability caused by unpredictable software costs. By removing pricing as a variable risk, the company aims to help MSPs build more stable service offerings for their own clients. While the guarantee applies to core software licensing, it excludes third-party resold services like Amazon S3 or Wasabi-powered storage, which remain subject to external vendor fluctuations. Should significant changes in taxes, infrastructure costs, or corporate structure force a price adjustment, MSP360 has pledged to provide at least 90 days of advance notice to all affected partners.