CEO Ankush Dham noted that many organizations purchased expensive AI hardware during periods of inflated pricing and supply shortages. By shifting to independent maintenance, these firms can keep existing, high-performance systems in operation beyond the support windows set by original equipment manufacturers. Dataknox claims that its clients typically reduce annual maintenance expenses by 40% or more through this model.

The new offering extends the company’s existing infrastructure support to specialized AI compute and storage environments. Dataknox currently manages over 125,000 servers globally, providing 24/7 coverage with flexible service-level agreements. These contracts include price lock guarantees and opt-out clauses, distinguishing the service from standard vendor renewals. This expansion follows the release of the company’s industry guide on navigating hardware supply constraints, which emphasizes infrastructure lifecycle management as a primary strategy for maintaining operational stability in a seller’s market.