The accolade follows a year of significant internal metrics for the organization. SPS reported an 89% participation rate in its annual employee survey, while overall employee satisfaction scores climbed by seven points. These results stem from a heavy emphasis on professional development, evidenced by staff completing 209,000 learning enrollments and logging over 100,000 hours in training programs.

Valerie Mahoney, CHRO for North America, stated that the company prioritizes leadership and wellbeing because exceptional internal experiences are the primary drivers of client satisfaction. This approach has yielded tangible business results, including a 95% client retention rate and a Net Promoter Score of 79. The Inspiring Workplaces Group evaluated the firm across six key pillars, including inclusion, leadership, and employee voice, ultimately validating the company's strategy of fostering resilience through a workforce-centric model.