The slide follows a cooling of momentum in the second quarter, where new customer additions fell to 25,856 from 29,268 during the same period last year—a 12% decline. While revenue climbed to $220.8 million from $209.3 million, earnings before interest, taxes, depreciation and amortization remained largely stagnant at $91.8 million, barely edging out the $91.3 million recorded previously.

Management has adjusted its tone regarding the full-year outlook. While the board previously projected 2026 revenue and Ebitda to exceed market expectations, the firm now expects results to merely align with current consensus. Analysts currently track 2026 revenue at $811.5 million and Ebitda at $368.1 million. Despite the tepid growth, the company plans to outline new shareholder returns, including dividends and buybacks, alongside its official first-half results in August.