The accolade follows a public voting process that evaluated travel, food, and lifestyle experiences nationwide. For the Atlanta-based chain, the recognition serves as a testament to a scratch-made tradition dating back to 1952. Chief Executive Officer Roland Gonzalez attributed the success to the staff’s meticulous preparation methods, noting that team members often hand-knead the dough, a practice that has cultivated a loyal following over several generations.

Beyond the biscuits, the brand’s fried chicken earned high praise for its signature seasoning and hand-battered crunch. To mark the achievement, the company launched a promotional campaign running from July 15 through July 23, 2026. Customers spending $20 or more via the official app or website can redeem three free Honey-Butter Biscuits using the promo code BESTBISCUIT. Real Rewards members will receive the offer automatically.