Usher joins the firm following a career spanning SaaS, cloud infrastructure, and cybersecurity. His mandate focuses on scaling the regional business while collaborating with partners to enhance digital engagement for citizens and visitors. According to G Masili, Chief Customer Officer at Granicus, Usher’s background in platform growth makes him the right choice to lead the company through a period of increasing demand for modern public sector connectivity.

This appointment arrives alongside a broader expansion of the company’s regional leadership bench. Recent additions include Julie Morton as Regional Sales Director and Pallavi Sathyanarayana as Regional Product Leader. These hires are intended to fortify Granicus’ expertise in product innovation and customer success as the organization seeks to solidify its position in the Australian and New Zealand markets.