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Bolt Integrates MapUp Toll Intelligence to Curb Fare Disputes

A 30% reduction in toll-related customer complaints has prompted Bolt to expand its partnership with Silicon Valley firm MapUp. Following successful pilot programs in Malaysia and Portugal, the mobility giant will now deploy MapUp’s TollTally SDK globally to standardize toll calculations and automate driver reimbursements across its network.

Bolt Integrates MapUp Toll Intelligence to Curb Fare Disputes
Photo: Bio & News

The integration utilizes real-time data to provide precise upfront pricing for riders while ensuring drivers are accurately compensated for road usage fees. By embedding toll intelligence directly into the app, Bolt aims to eliminate the friction typically associated with manual fare adjustments and post-ride support requests.

Ilya Rybin, Bolt’s product manager, noted that the move is central to the company’s push for price predictability. For MapUp, the collaboration serves as a proof point for its software, which is designed to convert fragmented toll data into automated fleet decisions. As Bolt scales its operations across more than 50 countries, the consistency provided by this technology is expected to play a vital role in maintaining service reliability and operational efficiency for both drivers and passengers.

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