The firm’s longevity reflects a shift in how small and mid-sized businesses treat their digital infrastructure. CEO Jim Griffith notes that while technology was once a back-office expense, it now functions as the primary engine for business growth. The company aims to bridge the security gap by providing smaller enterprises with the same sophisticated protections typically reserved for large corporations.

Operational efficiency remains a core pillar of their service model. The provider reports that its clients experience 80 percent lower downtime costs and significantly fewer outages compared to industry averages. Recent data shows the firm successfully blocked 12,977 ransomware attempts in a single quarter. By maintaining local teams across 21 markets, the company ensures that engineers remain available for on-site support, a strategy that helped secure their place on the 2026 Channel Futures MSP 501 list.