The shift in strategy was prompted by the company’s push into the global enterprise market. Faced with exhaustive security questionnaires that could no longer be satisfied by verbal guarantees, the firm sought a repeatable compliance framework. Rather than viewing audits as an annual administrative burden, Teamwork Commerce adopted a continuous improvement model, mirroring the structured, advisor-led engagement provided by 360 Advanced.

This approach has allowed the company to embed monthly internal audits into its daily operations, effectively operationalizing its security posture. Tom Godfrey, Vice President of Information Technology, Security, and Privacy at Teamwork Commerce, noted that the objective was to build a system where controls and processes are transparently provable to clients. With the current certifications secured, the company is now turning its attention toward ISO 42001 certification to address emerging AI governance requirements. Chris Gudzak, Practice Director at 360 Advanced, credited the retail firm for treating compliance as a growth engine rather than a mere checkbox exercise.