Cross brings two decades of expertise in real estate and new-home sales to the role. At ACM, he will focus on refining the support systems available to loan officers while cultivating new collaboration channels with homebuilders. Company President Jon Coy noted that the hire aims to leverage Cross's operational background to improve financing experiences for both developers and their buyers.

Since its founding in 2011, ACM has grown to operate 46 branches across the Mid-Atlantic, Southeast, and Midwest, currently holding licenses in 42 states. Cross’s transition follows a long tenure at Beazer Homes, where he managed high-performing teams and oversaw the lifecycle of new-home developments. He stated that he intends to use the firm's existing platform to deliver expanded value throughout the homebuilding sector.