The selection process relied on direct feedback from Memphis-based associates, who evaluated the firm on workplace culture, engagement, leadership, and the overall employee experience. This data-driven approach highlights how staff perceive the bank’s internal operations compared to other major employers in the area.

Tanya Hart, the company’s Chief Human Resources Officer, attributed the achievement to the collective efforts of the workforce. She emphasized that maintaining a people-first environment remains the bank's primary objective for supporting both client needs and community development. The final rankings for the 2026 program will be announced during an event at the Memphis Sports and Events Center on September 15, 2026.