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Trimble Launches AI Agent to Automate Logistics Office Workflows

Logistics teams often drown in manual data entry, with 70% of organizations citing repetitive tasks as their primary productivity hurdle. Trimble is moving to solve this with the launch of Arc Agent, a subscription-based AI platform designed to extract and validate unstructured data from emails, PDFs, and spreadsheets across global supply chains.

Trimble Launches AI Agent to Automate Logistics Office Workflows
Photo: Bio & News

The new tool connects directly to existing transportation management systems and common office software like Gmail and Outlook. By consolidating functions into a single high-performance agent rather than fragmented software layers, the system aims to reduce the need for constant human monitoring. Jonah McIntire, chief product and technology officer at Trimble, stated that the platform was built to break the cycle of disconnected AI tools that require excessive oversight, providing predictable and explainable automation instead.

Safety remains a central focus of the deployment. The software incorporates enterprise-grade guardrails and human-in-the-loop controls to ensure that automated decisions remain auditable and compliant. Through a customizable skills catalog, users can trigger complex actions—such as order entry, market rate benchmarking, or contextual support—using natural language. The service is now available globally via a subscription model, providing organizations with a standardized method to retain operational knowledge while offloading routine administrative burdens to the digital workforce.

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