The legal action, Case No. 26CU041551C, outlines a broad range of grievances against Marriott International Administrative Services and its parent company. According to the filing, staff were frequently required to perform duties before and after their scheduled shifts, as well as during designated off-duty periods, without compensation. This practice allegedly violates multiple sections of the California Labor Code, including statutes governing minimum wage, overtime pay, and the provision of accurate itemized wage statements.

Beyond missing wages, the complaint asserts that the company failed to reimburse workers for necessary expenses and neglected to provide mandatory gratuities. Zakay Law Group, APLC, the firm representing the plaintiffs, maintains that employees remained under employer control during these unpaid windows, effectively forcing them to work without remuneration. Attorney Jackland Hom is overseeing the case, which highlights ongoing tensions regarding workplace practices within the California hospitality sector.