The survey evaluates the performance of household goods providers, measuring how effectively companies handle the complexities of corporate and personal relocations. Since 2019, North American Van Lines has maintained this leading position, a streak the company attributes to its extensive network of agents and a focus on personalized transition experiences for its clients.

Kevin Murphy, Vice President and General Manager, noted that the ranking serves as a benchmark for the network's dedication to innovation and service reliability. Operating since 1933, the organization currently manages a global footprint of more than 500 affiliates. As the company enters its tenth decade, it continues to rely on its status as a certified ProMover under the American Trucking Association to sustain its market position.