The selection process for the award evaluated hundreds of operators across the United States based on operational performance, leadership, and community engagement. Bill McPherson, PostNet’s Vice President of Retail Network Development, noted that Kahn’s tenure at the Lake Forest location exemplifies the brand's standard for customer service and community partnership.

For the Kahn family, the business represents a multi-generational legacy. After his father, Dave Kahn, converted an independent shipping store into a PostNet franchise, Jerry Kahn took the helm following his father’s retirement. Today, he operates the center alongside his wife, Vickie, and son, Joey. This latest accolade follows a string of recent recognitions for the location, including a 2024 Top Performer honor and a 2022 Core Value Award, alongside a 15-year streak as a top-tier UPS shipper.