The agenda focuses on the technical evolution of payment operations, featuring insights from industry giants including Visa, Mastercard, Worldpay, Best Buy, and SeatGeek. Sessions are designed to address critical shifts in the landscape, such as Visa’s VAMP and Mastercard’s GMAP monitoring overhauls, the rise of agentic commerce, and the practical application of AI in managing merchant disputes.

Beyond traditional panel discussions, the conference will provide a first look at findings from Justt’s multiyear benchmark study, which analyzes outcomes from millions of individual disputes. Ofir Tahor, CEO and co-founder of Justt, noted that the event serves as a dedicated space for practitioners to move beyond conventional dispute management strategies. By bridging the gap between payments, fraud prevention, and customer experience, the organizers aim to provide actionable intelligence for teams handling revenue protection on a day-to-day basis.