The report highlights Claroty’s transition from passive monitoring to a comprehensive security solution for heterogeneous OT environments, driven by significant R&D investment. Forrester noted the company's industry-focused teams, which provide support that aligns with the specific technical and operational challenges faced by their clients.

Technical assessments within the study emphasized the platform’s capacity for deep risk modeling and exposure prioritization. Claroty’s approach to secure remote access was particularly noted for applying Zero Trust principles, which include live session monitoring and audit trails. CEO Yaniv Vardi stated that the recognition validates the company's focus on securing mission-critical infrastructure, citing recent advancements like their OT-native AI security agent. This acknowledgment follows a series of industry recognitions, including a Customers' Choice designation in Gartner’s 2026 Voice of the Customer report and a leadership position in the 2026 Gartner Magic Quadrant for CPS Protection Platforms.