Trott joins the firm following executive roles at RigUp and Patch.io, where he specialized in scaling commercial organizations. At CharterUP, he will oversee revenue operations with a mandate to accelerate momentum within the company’s enterprise and transit segments. His focus centers on securing strategic accounts and institutionalizing the growth of the platform’s core services.

Lavigne transitions to the role of General Manager of Marketplace after a decade at Amazon, where she oversaw worldwide gift registries. Her objective is to integrate artificial intelligence across the platform’s operator and customer experience layers. By embedding AI into the self-service infrastructure, she aims to increase operational efficiency as the company manages a network that has grown to over 10,000 vehicles nationwide. These leadership changes arrive as CharterUP pivots toward advanced autonomous shuttle partnerships and deeper market penetration.