The independent assessment, conducted by A-LIGN, scrutinized the design and operating effectiveness of Eligible’s systems over a defined period. This milestone follows the company’s June 2026 HITRUST r2 Certification, where the firm scored above industry averages across all 19 domains. By securing both designations within a single season, Eligible aims to demonstrate that its compliance framework functions as a continuous operational habit rather than a reactive annual task.

The SOC 2 report specifically covers the company’s REST APIs and infrastructure used to process HIPAA-mandated financial transactions, including eligibility verification, claims processing, and remittance. For healthcare providers, agents, and insurers, these two certifications offer a layered assurance that protected health information remains managed under the industry's most rigorous control frameworks. According to CEO Katelyn Gleason, the results confirm that the company’s internal evidence-gathering is a byproduct of their daily operations, which eliminates the friction typically associated with third-party security audits.