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Datacom and Rimini Street Form Strategic Support Partnership

Economic pressures and the rapid shift toward artificial intelligence have prompted a new alliance in the Southern Hemisphere. Datacom will now provide Rimini Street’s third-party maintenance services to public and private sector clients across Australia and New Zealand, marking a significant expansion for the software support provider in the region.

The agreement positions Datacom to deliver level 4 support for users of Oracle and SAP software, filling a niche for organizations seeking alternatives to traditional vendor-led maintenance. Shirley Riddick, Rimini Street’s regional general manager for Australia and New Zealand, described the deal as a first-of-its-kind arrangement for the company in the region. She emphasized that the collaboration arrives at a critical juncture, where the dual demands of budget optimization and the urgent integration of AI technologies are reshaping corporate IT strategies.

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