CEO Neill Catton will remain at the helm, ensuring continuity for the company’s 300-plus client sites across the public and private sectors. The firm currently specializes in high-profile security solutions, ranging from front-of-house services to complex technology-enabled site protection. According to Eric Hauser, Managing Partner at Symera, the decision to invest was driven by the business’s deep-rooted customer relationships and a management team that prioritizes a people-first service model.

For the Palmer family, the sale marks a transition out of ownership, allowing them to retire while keeping the business independent. Catton noted that selecting a partner with a shared commitment to long-term investment was critical for the next phase of development. Symera intends to focus on expanding service capabilities and technology integration, leveraging the existing foundations built during the Palmer era to secure further growth in the competitive UK market.