The organization, which is owned by Blue Cross Blue Shield licensees and the Blue Cross Blue Shield Association, relies on direct staff feedback to secure this designation. Survey data reveals that 97% of employees feel welcomed upon joining, while 95% view management as ethical. Furthermore, 94% of the workforce expressed pride in their affiliation with the firm.

Chief Executive Officer Peter Costello attributed these results to the dedication of the company’s professional staff. Beyond internal culture, the survey highlighted external impacts, with 94% of employees satisfied with the firm's community contributions and 93% praising the quality of its financial and insurance services. BCS Financial, headquartered in Oakbrook Terrace, continues to leverage this workplace environment to support its mission of increasing healthcare accessibility.