The company’s latest win continues a streak of top-tier rankings that began in 2022, including a runner-up finish last year. Unlike industry-specific certifications based on internal metrics, this recognition relies entirely on direct community votes, signaling strong customer retention across generations. Management attributes this loyalty to a blend of technical reliability and deep-rooted community involvement.

Since Joe Choate launched the business in 1958 with nothing more than a single truck and a toolbox, the enterprise has evolved into a regional powerhouse. Now managed by Chris Choate alongside his sons, Sol and Brian, the firm operates a fleet of 100 field vehicles and employs 140 staff members. This infrastructure supports a rapid-response model that bridges traditional service values with the technical demands of modern Memphis homes.