The recognition, based on data collected between April and December 2025, highlights agencies that surpass the MatrixCare National Score regarding "Willingness to Recommend" and other critical quality metrics. While seven branches across Texas and Indiana earned the Honors distinction, the Evansville site stood out by exceeding national benchmarks on all 22 evaluated indicators.

Kelly Mitchell, founder and CEO, attributed the achievement to the consistent dedication of regional teams. The CAHPS Honors program serves as a benchmark for hospice providers, focusing on the patient experience and care quality. Heart to Heart Hospice, established in 2003, remains one of the largest private hospice providers in the country, operating across four states.