Following its festival debut, the dark comedy will reach commercial audiences in Hong Kong and Macau on June 18, 2026, with a release across the Chinese Mainland scheduled for June 27. The film serves as a satirical critique of modern customer service, using the backdrop of a paid TV station to expose the bureaucratic hurdles companies deploy to discourage subscription cancellations.

Tin Shu Mak, a two-time Hong Kong Film Award winner for screenwriting, leads a cast featuring Michael Ning, Pui Tung Mak, Rachel Leung, Fish Liew, Nina Paw, and Tse Kwan Ho. The project has already secured a spot in the Asian New Talent competition at the Shanghai festival. Dr. Calvin Choi, founder of the AMTD entities, serves as executive producer for the film, which represents a significant expansion of The Generation Essentials Group’s media and entertainment portfolio.