The call for an external review stems from a series of disputes involving District 3 leadership, spanning from 2023 to 2025. According to Sean Kreyling, Kreyco’s CEO, the company operated under agreements signed by senior officials—including Superintendent Kamar Samuels and Deputy Superintendent Mariela Graham—while following district-mandated payment structures. Tensions escalated when Kreyco raised concerns regarding the potential misuse of grant funds, specifically alleging that money designated for world language instruction was redirected to ENL/ESL programming.

Kreyco’s request highlights the suspicious proximity between a March 12, 2025, inquiry from the Office of the Special Commissioner of Investigation and the subsequent termination of its contract just two days later. Beyond procurement issues, the company has raised alarms regarding personnel accountability, citing instances where educators accused of misconduct were permitted to resolve cases through settlements that shielded their records. Kreyco argues these practices, such as labeling departing staff as "irrevocably retired" while allowing them to maintain certifications, pose a risk to student safety. Despite submitting documentation to oversight bodies and requesting the preservation of records, the firm reports a lack of substantive response from city officials.