The company, which operates across 150 countries, is currently scrutinizing evidence that certain users were misled by profiles that did not represent genuine individuals. While the inquiry remains active, SDG has implemented an immediate ban on new user connections through the implicated affiliate. An independent firm is now reviewing the extent of the breach, with the group withholding further details until the audit concludes.

This investigation follows a year of heightened security measures for the firm. In 2025, SDG purged over 30,000 accounts linked to scams and issued $370,000 in compensation to users who encountered platform standards failures. Despite utilizing AI-driven monitoring to flag suspicious money requests and mandatory biometric identity checks via SumSub for free users, the company acknowledges that bad actors remain a systemic threat. Industry data underscores the scale of the challenge: identity fraud within the dating sector has surged to nearly 9%, with AARP reporting that one in ten Americans over 50 have faced solicitations for money from fake romantic interests.