Ramji, who previously served as President of Products and Technology since May 2026, joins the company's Board of Directors as it seeks to navigate a shifting market landscape. Board Chairman Adam Clammer credited the outgoing CEO, Thomas E. Hogan, with building a strong foundation and team over the last three years, noting that the succession marks a strategic pivot toward a product-first approach.

While the company reported a 21% year-over-year increase in annual recurring revenue (ARR) to $507.8 million for the quarter ending June 30, 2026, performance fell short of internal targets. Ramji cited slower-than-anticipated conversions for its Inseyets platform and longer sales cycles as primary drivers for the tempered full-year outlook. Despite these headwinds, the company raised its adjusted EBITDA target, signaling a focus on operational discipline. Recent product momentum, including the launch of its agentic AI solution, Genesis, remains a core pillar of the firm's growth strategy for the remainder of the year.