The service launch allows local consumers to utilize the platform for white-glove transport, which includes room-of-choice placement, assembly, and packaging removal. CEO Arelis Bonilla noted that the move is part of a broader strategy to bridge gaps in the regional delivery market by pairing logistics technology with a focus on high-touch customer service. Retailers in the area now gain access to a partner capable of managing complex, large-scale shipments that standard courier services often bypass. By establishing a foothold in Catonsville, the company aims to streamline the movement of heavy goods while maintaining the service standards required for furniture and appliance retailers. This development signals a continued push by the app to scale its operations across the United States, prioritizing markets that require scalable and reliable infrastructure for bulky item delivery.