Facility managers are now participating in Chamber-sponsored events, including fundraisers and business mixers, to foster direct relationships with neighbors. Area Manager Kathy Carlson noted that this strategy aims to move beyond simple property management, emphasizing a commitment to local residents through consistent, personal involvement. The company positions this civic engagement as a complement to its digital infrastructure, which relies on the Hummingbird platform from Tenant Inc. to facilitate touchless rentals and real-time inventory tracking. Customers can manage their storage needs independently through the company website or interact with staff at local events, reflecting a dual approach to service that prioritizes both technological efficiency and neighborhood presence.