Located at 2036 Johnson Ferry Road NE, the new store marks a career shift for the Ryans, who have been married for 39 years. Their transition from devoted pet parents to franchise owners focuses on creating a local hub that offers grooming services, self-wash stations, and carry-out assistance. The store stocks essentials for a variety of animals, ranging from traditional household pets to exotic reptiles and fish.

To mark the grand opening on October 10 and 11, the Ryans are hosting a weekend of community-centric events. The celebration includes discounted nail trims, giveaways, and prize drawings. Beyond retail, the store intends to act as a local partner for animal shelters and rescue organizations, hosting regular adoption events and product drives. The location will operate seven days a week, offering both in-store shopping and digital services like same-day delivery and curbside pickup.