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Panacea Healthcare Overhauls ChargeAssist to Streamline Revenue Integrity

Revenue integrity teams at hospitals now have a faster, redesigned interface for the ChargeAssist platform, as Saint Paul-based Panacea Healthcare Solutions pivots to a workflow-first model. The update aims to reduce navigation friction while bundling all modules and support services into a single, flat-rate subscription model for enterprise users.

Panacea Healthcare Overhauls ChargeAssist to Streamline Revenue Integrity
Photo: Bio & News

The platform has been rebuilt to prioritize efficiency, moving away from complex menus toward three primary hubs: lookup tools for pharmacy and supply research, a dedicated CDM and audit module, and a centralized research center. According to BreAnn Meadows, president of the company’s Revenue Integrity Services Division, the redesign was a direct response to client feedback requesting less time spent navigating software and more time addressing actual revenue discrepancies.

Beyond interface changes, the platform differentiates itself from competitors through an all-inclusive pricing structure. By offering unlimited user access across finance, coding, and clinical departments without additional module fees or hidden costs, Panacea is positioning the tool as a leaner alternative to larger, more expensive market incumbents. CEO Kevin Chmura noted that the firm intentionally avoided typical enterprise licensing hurdles, aiming to provide a more accessible option for health systems currently wary of consolidation-focused software vendors. The updated system is now available for deployment, supported by a team of CDM consultants and Epic-certified specialists.

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