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Consensus Overhauls Demo Platform to Match AI-Driven Buying Journeys

B2B buyers now spend only 17% of their time with potential suppliers, forcing a shift in how software is demonstrated. At DemoFest London, Consensus unveiled a unified platform that merges self-guided product tours, AI-powered conversational agents, and live, data-driven demos into a single, continuous experience for the modern sales cycle.

Consensus Overhauls Demo Platform to Match AI-Driven Buying Journeys
Photo: Bio & News

The traditional, scheduled sales demo is failing to keep pace with modern procurement habits. With 67% of buyers preferring a rep-free experience and 45% already utilizing generative AI, the buying journey has become fragmented. CEO Doug Johnson argues that the demo must evolve from a discrete meeting into an end-to-end engagement strategy. By integrating self-guided explorations with AI agents that handle qualification and autonomous navigation, Consensus aims to bridge the gap between initial research and final validation.

This platform evolution follows a year of aggressive growth, including the acquisitions of Peel and Saleo. The newly integrated system allows sales teams to feed buyer intent signals directly into AI agents like ChatGPT and Salesforce. By consolidating these interactions, the company claims it can provide revenue teams with a clearer view of buying groups and deal velocity, effectively turning every touchpoint into actionable intelligence.

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