The evaluation process incorporates performance data and quality metrics sourced from the Centers for Medicare & Medicaid Services. Researchers selected 31 specific quality measures, weighting them by their relevance to consumers and prioritizing plans with higher enrollment numbers. This methodology is intended to provide a clear benchmark for seniors navigating complex health care options.

Jordan Derk, senior care researcher at U.S. News, noted that shifting coverage areas make these independent assessments vital for informed decision-making. The report identifies industry leaders such as Humana, Kaiser Permanente, and UnitedHealth Group across various categories, including care continuity and patient satisfaction. Beneficiaries can access the full list of top-performing insurers and state-specific breakdowns through the organization's online portal.