The K:Partners Awards honor agencies that leverage Klaviyo’s platform to transform customer data into measurable revenue. Pilothouse Digital was selected for its ability to integrate retention strategies directly into the early stages of the customer journey rather than treating it as an afterthought. According to Madeleine Beach, the agency’s Director of Marketing, the CRM serves as a foundational element of their growth system, ensuring retention is built in from the very first order.

Eddie O'Brien, SVP of Global Partnerships at Klaviyo, noted that this year’s honorees demonstrate a shift toward sharper, AI-driven strategies and faster execution. Pilothouse Digital currently focuses on brands generating between $10 million and $100 million in annual revenue, providing a unified approach that combines paid media, creative services, and data strategy to help clients navigate critical growth inflection points.