The lawsuit, Tejeda v. ZoomInfo Technologies et al., claims that ZoomInfo executives provided false assurances about the demand for their "all-in-one AI platform" throughout early 2026. While the company publicly touted strong daily engagement from diverse market personas, the complaint alleges that customer retention was actually in decline as clients rejected the company's AI offerings.

The discrepancy surfaced on May 11, 2026, when the firm slashed its annual revenue guidance from $1.267 billion to $1.205 billion. ZoomInfo attributed the downward revision to "AI and agentic confusion," which led to a widespread pause in customer purchasing decisions. By the following day, the company's share price had plummeted from $6.04 to $4.06. Bleichmar Fonti & Auld LLP is spearheading the action, asserting violations of the Securities Exchange Act of 1934.