The launch marks a strategic shift for the Cairo-based firm, which employs over 350 staff, as it looks to align its engineering services with modern digital infrastructure. Instead of relying on disparate reporting methods, customers can now track progress, receive automated milestone notifications, and maintain direct access to their project teams through a single gateway.

Ahmed Fathi, Managing Director of KONE Egypt, described the move as a necessary evolution to meet rising client expectations for connectivity. The initiative supports the company’s broader 'Rise' strategy, which prioritizes the integration of digital tools into traditional infrastructure projects. As Egypt continues to invest in high-rise residential and large-scale urban developments, this portal serves as the primary tool for managing the company’s local service engagements, ensuring that project visibility remains consistent throughout the entire installation journey.